Frequently Asked Questions

  • How often should I resurface my concrete pool in Arizona?

    Most concrete pools in Arizona need resurfacing every 10 to 15 years, depending on usage and water chemistry. Arizona's intense heat and sun exposure can accelerate surface wear. At Sonoran Pool Pros, we help homeowners select finishes that perform well in our desert climate for maximum durability.
  • What's the biggest sign my pool has a leak?

    Constantly refilling your pool or unexplained water loss beyond normal evaporation are the clearest signs. You may also notice wet spots around the deck or higher water bills. Professional leak detection can pinpoint issues in plumbing, equipment, or pool structure before they cause serious damage.
  • Can you repair fiberglass and vinyl pools or just concrete?

    We work on all in-ground pool types, including fiberglass, vinyl, and concrete. Most pools in Arizona are concrete, which we specialize in. At Sonoran Pool Pros, our team has experience diagnosing and repairing structural, plumbing, and equipment issues across different pool systems.
  • What brands of pool equipment do you install?

    We primarily install Pentair equipment for pumps, filters, and heaters due to its reliability and efficiency. We also service and install Hayward and Jandy systems. At Sonoran Pool Pros, we recommend equipment that fits your pool's needs and our desert climate conditions.
  • How does pool leak detection actually work?

    Professional leak detection involves pressure testing plumbing lines, inspecting equipment connections, and examining the pool structure for cracks or gaps. Our team uses precise methods to locate leaks without guesswork, ensuring accurate repairs that prevent water loss and structural damage.
  • What does weekly pool service include?

    Weekly pool service includes chemical balancing, brushing walls and floors, skimming debris, emptying baskets, and overall system checks. At Sonoran Pool Pros, pricing depends on pool size and type—play pools versus dive pools—so service is tailored to your specific setup.
  • Why do pool tiles and coping crack over time?

    Tiles and coping crack due to ground movement, temperature fluctuations, and water chemistry imbalances. In Phoenix, our extreme heat cycles can accelerate wear. Timely repair restores clean lines, prevents water intrusion, and protects the structural integrity of your pool.
  • What's included in a full pool remodel?

    A full pool remodel can include layout updates, surface resurfacing, new tile and coping, upgraded water features, and decking improvements. At Sonoran Pool Pros, we specialize in concrete pools and tailor each remodel to your vision, budget, and long-term maintenance needs.
  • When should I replace my pool pump instead of repairing it?

    If your pump is over 10 years old, requires frequent repairs, or runs inefficiently, replacement is usually more cost-effective. Newer pumps offer better energy efficiency and reliability. Our team evaluates each situation and recommends the best solution for your pool system.
  • How long does pool resurfacing take to complete?

    Most pool resurfacing projects take 5 to 10 days, depending on the finish type and curing requirements. Weather and pool size can affect timing. At Sonoran Pool Pros, we provide clear timelines upfront and keep homeowners informed throughout the resurfacing process.
  • Does Phoenix heat damage pool equipment faster?

    Yes, Arizona's extreme heat can shorten the lifespan of pumps, heaters, and filters if they're not properly maintained or shaded. Regular inspections and quality equipment help prevent breakdowns. We recommend Pentair systems for their durability in desert conditions.
  • What causes pool plumbing to fail?

    Pool plumbing fails due to ground shifting, freeze damage, corrosion, or improper installation. Leaking lines reduce circulation and filtration efficiency. At Sonoran Pool Pros, we diagnose plumbing issues accurately and repair or replace lines to restore proper water flow and system performance.